Delivery Information

How much does delivery cost?

FREE Tracked 48 delivery on orders £20 and over.

£2.90 Tracked 24 delivery on orders £20 and over.

£3.75 Tracked 48 delivery on orders under £20

How long does delivery take?

Letterbox Gifts are dispatched via Royal Mail Tracked 24 or Tracked 48 depending on the service you choose. Royal Mail Tracked 24 post usually arrives the following working day however this is dependent on the Royal Mail and can take around 3 working days at busy times. Tracked 48 usually takes 2 days to arrive.
Token & Keepsake gifts are sent by Royal Mail 1st Class which can take up to 3 working days.

How soon do we dispatch?
When ordered before 2pm, Letterbox Gifts are dispatched the same day Monday - Friday. Any orders placed after 2pm will be posted the following working day. Excluding Letterbox Macarons and Letterbox Brownies, which are dispatched the next working day after ordering. There is no dispatch/ shipping on Bank Holidays or weekends.

Choosing a specific delivery date.
If you would like a specific delivery date, please type this in the 'Preferred Delivery Date' section in your basket and we will send your Letterbox Gift 1-2 working days before depending on the service you have chosen. We cannot guarantee delivery on exact days but will aim for your preferred date.

Where do you ship to?
We currently deliver to the UK only.